An estate agent and potential buyer were injured when they plunged through the floor of a house during a viewing.
The man and woman were taken to hospital after falling into the cellar of the end terrace in Nottingham.
The Grade-II listed house, on Promenade, near Sneinton Market, is due to be auctioned on 10 October.
Nottingham City Council, which owns the house, said it was investigating how Saturday's "terrible freak accident" happened.
Savills, which is selling the property, said: "Our first concerns are with the two people hurt, one of whom is a Savills employee.
Emergency services parked nearby Emergency services were called to the house on Saturday evening
"We wish them a full and speedy recovery."
Ambulance crews were called to the scene shortly before 17:30 BST, to reports that two people had fallen through floorboards into the cellar.
An ambulance spokeswoman said the woman had head injuries and the man had back pain.
Both were taken to hospital for further assessment and treatment.
A Nottingham City Council spokesman said: "This appears to have been a terrible freak accident at a property we have been trying to sell which has been empty for a number of years.
"We're investigating how this happened and have secured the building until structural engineers have established what needs to be done to make sure the building is safe."
By Caroline Lowbridge (BBC)
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